savoy091

"The problem with success" thought Gordon Eubanks “is you need to keep changing the game to keep winning". Gordon had achieved outstanding success in the software market in the US in a host of software product and utility categories (programming languages, antivirus, disk management and more). The company had developed in-house products and acquired competitors such that it was now the dominant supplier of these products in the US. What was left was the rest of the world; the question was how? The Symantec board was meeting to review plans for the next stage in the company's expansion. Their strategy was to transform Symantec from being a national leader into the global brand for computer utilities and productivity applications. The corporate target was to reach sales revenues of over 100 million a quarter within three years. International sales already accounted for around 5 million dollars a quarter over the last financial year and its value was growing but not fas...

You've got email+malware+viruses+zombies+spam+fishing+adware. Móin Alúine Teichneolaíocht (MAT) is the brainchild of two engineers who had worked in Digital’s Galway campus in the 1990s. While MAT's customers are risk adverse, conservative multinational banks and financial services operators, they value MAT's rapid innovation and reputation for adapting quickly to technological change. ‘Prime Broker', MAT's first product, broke new ground when it was launched, based on open standards and interoperability; Web 2.0 was designed into the heart of its architecture. Unfortunately over the last 6 months MAT had suffered a run of bad luck: A small fire in the server room had destroyed hardware in the room including the router, firewall and wiring to the ISP. MAT's ISP experienced 2 outages or critical network failures that affected MAT's business communications including support SLA turnaround times on bugs. On no less than 6 occasions malicious bots had infected t...

Individuals read the case and identify 1. existing knowledge 2. case specific problems 3. state general questions for personal learning …capture your comments online a). The following week (if time allows) contrast each other's work in pairs or threes and report to the class. b). Reflect on the process and improve

An open invitation to "Country Selection and IT Outsourcing" - all welcome. Please forward. Speaker: Allen Higgins When: Midday (12:00-12:30), Tuesday 24th January, 2017. Where: Lecture Theatre 1, UCD Smurfit Graduate School of Business, Blackrock, Dublin, Ireland. In this talk we ask; are offshore IT outsourcing (ITO) and IT mediated business process outsourcing (BPO) linked with social conditions in supplier countries? We compare international outsourcing indices produced by consulting firms, with country-level social data obtained from international data sets. We find that two country attractiveness factors (financial attractiveness and people & skills) are correlated with three international data sets (child mortality rate, life expectancy and unemployment). We conclude that higher commercial attractiveness raking is associated with lower socio-economic performance; in effect, poverty makes some destinations appear more financially attractive. In light of these findin...