savoy091

Exercise: Prepare a first draft using whatever you have (in shared folder  here ) Pointers on structure and grading criteria  here . ICIS 2015 call for papers is online (see http://icis2015.aisnet.org ). The 2015 conference theme is “Exploring the Information Frontier.” Research tracks include: Conference Theme Track: Exploring the Information Frontier Breakout Ideas in IS Decision Analytics and Support E-Business and E-Government Economics and Value of IS General IS Topics Human Behavior in IS Human-Computer Interaction IS Curriculum and Education IS Design and Business Process Management IS Governance and Control IS in Healthcare IS Security and Privacy IS Strategy and Organizational Impacts IS Theory Development and Use IT Adoption and Use Managing IS Projects and IS Development Methodological and Philosophical Foundations of IS Panels Practice-oriented Research Social Media and Digital Collaborations Sustainability and Societal Impacts of IS Conference Co Program Chairs ar...

This video piece on BBC's World News channel illustrates how emotionally loaded and contested the field of outsourcing is. It also highlights some of the unexpected unforeseen consequences of broad outsourcing strategies, in this case the seeming permanent loss of knowledge and skills from society. http://www.bbc.com/news/world-us-canada-31447904 A longer version (30") on BBC News Channel, the "Our World" programme, titled "Bringing Business Back" by reporter Natalia Antelava, flmed and edited by David Botti. The video follows Antelava as she "travels across the US and to India to investigate whether the tide is turning on one of the biggest trends in globalisation - the outsourcing of work from the rich to the developing world."

An Alumnus of our programme has gathered a team of people and set up a sourcing enterprise based in Vietnam. Their web presences are  http://outsourcewith.me ,  https://facebook.com/outsourcewithme and https://twitter.com/outsourcewithme . Started in 2014 they plan on growing the business and expanding the range of outsourcing services on offer. Wishing them all the best for the future. Allen

Follow up to "What is (out)sourcing? Part 1" Cluster industry activity/sourcing models/examples along a horizontal axis. 1. The lecturer claims (boldly) that the previous definitions are wrong! 2. Then ask students to take 5' to list examples of business activities or services or products that fit our evolving definition of (out)sourcing. ... ... ... ... 3. Draw a long axis on the whiteboard. Mark positions along the axis, "In-House internal capability" - "Outsourced supply" - "Marketplace transaction" 4. Above the axis cluster terms that distinguish the models/examples. Some seed examples: Electricity supply Gas supply Telephone Internal phone extensions (PABX: private automatic branch exchange) Mobile phone Internal http Public http Internal email Public email Commercial printing Desktop printing Network printing Customer support on customer sites Customer telephone support Customer support via internet Information systems hardware... Infor...

TATA : From reference site to reference site (1983?) 1984-1985: Projects with TKS for SNB: organisation size - 326: 13 member internal IT team. TCS Delhi's first true offshoring project was through a partnership with Pierre Page's Teknosoft (TKS) on a joint development for the Swiss National Bank (SNB). This was SNB's largest technology project at that time. The SNB is Switzerland's central bank, acting in a banking regulation and policy role with responsibility for money supply, reserves, currency exchange, price stability and regulation of payment and securities settlement systems ( link ). "Working with the Swiss presented us with our first experience of working with a demanding customer. Milestones for both sides were set, but there was no pressure on TCS to complete the project by a predetermined 'go live' date. Instead the bank trusted us as experts to define the schedule, after which they held us to it stringently."(Ramadorai, 2011: 60) 1989: SE...

(this is also an icebreaker to encourage participation in a large lecture theatre environment) Goal Come up with a working definition of sourcing and outsourcing. Instructions 1. Ask members of the class to define sourcing and outsourcing or give examples of global sourcing. (3 minutes) 2. Write down and display this list of definitions and examples. Definitions "Outsourcing is the procurement of goods and services from external suppliers" (Mol, 2007) "Sourcing is the act through which work is contracted or delegated to an external or internal entity that could be physically located anywhere." (Oshri et. al, 2009) "Outsourcing is defined as contracting with a third service provider for the management and completion of a certain amount of work, for a specified length of time, cost, and level of service." (Oshri et. al, 2009) ... ... Examples ... ... ... ... Comments There are no wrong answers, just build up a list, tabulate and provide back to the class Def...

Exercise:  In groups (~10 min) Identify 2-3 key advantages of Egypt Identify 2-3 key disadvantages of Egypt Classroom discussion (~15min) In light of these advantages and disadvantages, what type of work would you outsource or offshore to Egypt? Thinking outside the box, what other destinations would you consider? Summary of responses: For: Young working population 82M Low cost of labour Proximity to Europe Language skills (multi-lingual) Good exchange rates IT infrastructure Good numbers of knowledge workers Corporation tax 25% Open culture (high level of tolerance) Against: IT infrastructure Unstable political landscape * Lack of monetary supports for new business Cultural conflict * Corruption in government * Climate conditions Low standards of living for many Low economic growth Gender inequality Unclear corporate policy environment for business Other comments: Suitable for the following kinds of business Financial, accounting and HR Manufacturing Call centres and customer supp...